Screenshots

Payment Page Integration

Screenshot showing streamlined integration of Ceon Sage Pay Direct payment form on the checkout payment page.

Transaction Admin

The Transaction Admin is a powerful and convenient utility which integrates fluidly with the Zen Cart admin, to let stores manage most of their transactions directly from within Zen Cart admin.

Here are some visual examples of how it integrates with Zen Cart and how it works...

Example of Releasing a Deferred Transaction

The screenshots to the right show the stages in releasing a Deferred transaction.

Screenshot showing Transaction Admin Summary Panel for a Deferred transaction which is Awaiting Release. Clicking on “Show Transaction Admin” displays the full panel..

Click the image to the right to view a short slideshow showing the stages in releasing a Deferred transaction.

Information about the transaction and buttons for the actions which can be performed against the transaction are displayed in the full panel. “Release Full Amount” can be clicked..

After clicking “Release Full Amount” the full amount of the transaction is released. The Transaction Admin Summary Panel shows the new transaction status. The Zen Cart order status has also been updated. Again, clicking “Show Transaction Admin” displays the full panel.

Now that the transaction has been released, in the full panel the actions which can be performed have changed appropriately.

Example of Partially Refunding a Transaction

Click the image to the right to view a short slideshow showing the stages in partially refunding a transaction.

Refunding part of a customer's payment is easily done. Simply click “Refund Partial Amount”..

The amount to refund is entered, as well as an optional reason for the store's records, and a message for the customer's status history (which is normally also sent in an e-mail to them).

Screenshot showing that the Zen Cart order has been updated, that the refund has been recorded in both the History of Actions and the order status history, and that the customer has been notified automatically by e-mail.

Example of Authorising a Partial Amount of an Authenticated Transaction and then Cancelling the Remaining Amount

Click the image to the right to view a short slideshow showing the stages in authorising a partial amount of an Authenticated transaction and then cancelling the remaining amount of the Authenticated transaction.

An Authenticated Transaction needs to be Authorised. Any number of partial authorisations can be made, up to a total of 115% of the original transaction's amount. Clicking “Authorise Partial Amount”...

In this example only 35GBP out of the original transaction's 50GBP is being authorised, on the pretense that the customer forgot to use a 15GBP coupon. There's normally a charge to refund so only authorising the correct amount in the first place is the best way to handle the transaction.

Screenshot showing that the transaction's status has been updated. As the amount authorised in total so far is less than the original transaction's amount, further partial authorisations can be made.

Screenshot showing the lower part of the Transaction Admin after the partial authorisation has been performed. The action has been recorded in the History of Actions but the order's total has not changed as further authorisations are still possible. Going back up and clicking the “Cancel Transaction” button...

The “Cancel Transaction” page shows the appropriate message about how cancelling the initial transaction now will leave the total amount that can ever be charged at 35GBP. This is what is desired, so an optional reason is entered for the admin staff's records...

Screenshot showing that the transaction will now always show a status of “Partially Authorised”. No further actions can take place against the transaction.

Any refund of the 35GBP actually charged would have to be done against the “authorisation's transaction”, NOT the original transaction.

At this time the Ceon Sage Pay Direct Transaction Admin doesn't support actions upon “action transactions”, only upon the original transaction; My Sage Pay would have to be used for a refund.

Screenshot showing the bottom part of the Transaction Admin with the information in the History of Actions expanded.

As the rest of the initial transaction has been cancelled, the final amount the card was charged was 35GBP so the Zen Cart order information has been updated appropriately, with a “Card not charged” entry in the order totals.